Terms and conditions for all services

Payment and cancellation polices:

  • Payment is due at time of booking to reserve your spot.
  • All packages, programs, and lessons must be paid IN FULL at time of booking.
  • All packages must be used 30 days from first lesson. First lesson must be scheduled within 30 days of purchase.
  • All programs must be completed in amount of time specified at checkout.
  • Rescheduling will only be attempted once. If a second reschedule request is made, it will be at sole discretion of trainer to grant the reschedule or deem the lesson forfeited. No reschedules can be guaranteed, so please choose your day and time carefully.
  • Lessons must be cancelled at least 48 hours in advance to be eligible for reschedule. Lessons cancelled under 48 hours in advance may only be eligible for reschedule at sole discretion of trainer.

Fired Up! Dog Training and its representatives (Fired Up) may terminate services for the following reasons, including but not limited to:

  • Failure to comply with force-free training methods, in accordance with the Pet Professional Guild standard, “No choke, shock, prong, pain, force, fear, intimidation, or coercion.”
  • Failure to comply with and follow training and safety management instructions by Fired Up
  • Animal abuse or neglect
  • Abusive language, actions, or gestures against Fired Up and its representatives
  • Defamation of character against Fired Up and its representatives

I give permission to Fired Up! Dog Training and its legal representatives (Fired Up) and assigns, the irrevocable and unrestricted right to use, publish and broadcast my and/or my dog’s photograph(s), likeness and voice, including via video, for trade, advertising, and any other purpose and in any manner and medium; and to alter the same without restriction. I hereby release Fired Up! Dog Training and its legal representatives and assigns from all claims and liability relating to said photograph(s), video(s), likeness and voice.

Fired Up! Dog Training and its representatives (Fired Up) will endeavor to create as safe an environment as possible for the training of my dog and will offer only sound safe, and responsible training and training instructions.  However, to the extent that Fired Up is insured for any unintentional or negligent errors, omissions, or incorrect assertions, Fired Up will be responsible for any such acts or omissions, but only to the extent of insurance.  I have been told by Fired Up and understand the inherent risks of owning a dog, including but not limited to the risk of dog bites to myself or others, and consequently I am and will remain responsible for the actions of my dog at all times, and I hereby indemnify and hold harmless Fired Up of any and all claims of injury, expense, costs, or damages caused by my dog.  I agree to use only force-free methods and equipment as instructed by Fired Up, and understand that failure to do so will result in termination of services immediately without refund. I understand that while email support is included in all packages and programs, responses may take 24 hours and some issues cannot be resolved via email and will require a lesson to be addressed.  I understand that the recommendation of any other product or service is not a guarantee of my satisfaction with that product or service. I am 18 years or older.